Lunchbox allows you the ability to add or remove loyalty points/credits from a guest's profile.
This is huge when it comes to reconciliation -
- Did a guest forget to scan their loyalty? Easily Adjust it!
- A reward is given to a guest without it being inputted to the POS? Adjust it manually!
- A guest complains about satisfaction? Up their loyalty to thank them for being a customer!
Any time an issue may arise pertaining to a guest's loyalty points use this manual feature to add or remove credits from a guest.
